Diploma in Customer Service and Information Clerk

Academy of Learning Career College

UG Certificate / Diploma

Canada,Ontario

12 Months

Duration

CAD 7,669/year

Tuition Fee

CAD 0 FREE

Application Fee

Apply Date

Canada, Ontario

Type: College

Location Type: Urban

Founded: 1987

Total Students: 6,561 +

Campus Detail

Main Campus Address

100 York Boulevard, Suite 400 , Richmond Hill, ON, L4B 1J8

Diploma in Customer Service and Information Clerk

Program Overview

The objective of the Customer Service and Information Clerk Diploma program is to provide the student with the opportunities to acquire and apply the knowledge of customer service and information skills to help them meet the demands of today’s business environment.

Objectives

  • The requirements to respond to telephone and in-person complaints and inquiries.
  • An understanding to be able to give information regarding an organization’s goods, services and policies.
  • The capability to enter orders, verify shipments and send out invoices.
  • The knowledge to be able to trace orders from intake to shipment and troubleshoot delays and problems.
  • The ability to receive payments and process information required for the provision of services.

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