Diploma in Tourism - Travel

Fanshawe College - London Campus

UG Certificate / Diploma

Canada,Ontario

24 Months

Duration

CAD 14,903/year

Tuition Fee

CAD 100 FREE

Application Fee

Sep 2024

Apply Date

Canada, Ontario

Type: College

Location Type: Urban

Founded: 1967

Total Students: 43,000 +

Campus Detail

Main Campus Address

1001 Fanshawe College Blvd, London, ON N5Y 5R6, Canada

Diploma in Tourism - Travel

Program Overview

The tourism and travel sector is one of the largest in the world. Even with so many self-service travel websites, the industry is ever-changing and constantly on the rise, which means now more than ever, there is a need for knowledgeable travel and tourism professionals. This two-year Ontario College Diploma co-op program will give you the knowledge and hands-on learning experience for a career with tourism businesses, travel agencies, tour companies, airlines and more!

This two-year program consists of four academic levels and one paid co-op term. Students are prepared, through a wide variety of career-related courses and industry work experience, to meet the limitless challenges of the dynamic tourism/travel industry. Students are prepared for careers in the multi-faceted tourism industry with an emphasis on travel counselling. Strong emphasis is placed on the development of personality and attitudes necessary for success in this customer service field.

Your Learning Experience

This dynamic program focuses on travel advising, customer sales and service, flights and fares, group tour management, travel business operations, package holidays and hotel operations. Our tourism courses will also teach you world geography and the latest computer technology used in the industry, as well as skills in marketing, customer relations, promotion and social media.  

Gain valuable experience with a co-op work term consisting of 420 hours of paid employment. Enjoy an (optional) international field study trip on a seven-night Caribbean cruise as well as local field trips and regular guest lecturers from the industry. In your final semester, you’ll complete an international group tour capstone project where you’ll create a business plan, marketing plan and presentation to launch the tour to classmates and peers and industry partners. Students also have the opportunity to participate in student mentoring through the Baxter Student Ambassador Program.

Learning Outcomes

  1. Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
  2. Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
  3. Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
  4. Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
  5. Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
  6. Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness oftourism operations and to participate in tourism development.
  7. Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
  8. Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to  a positive work environment.
  9. Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability. 

 

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