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Canada, Ontario
Type: College
Location Type: Urban
Founded: 1967
Total Students: 32,117 +
Int. Students: 4,900 +
Main Campus Address
51 Dockside Dr, Toronto, ON M5A 1B6, Canada
Office Administration – Health Services is a two-year diploma program that will prepare you to work effectively and efficiently in a health-care office environment. These often dynamic settings can require a broad range of skills, including both technical and soft or 'people' skills.
Some of the practical and technical skills include:
We'll also prepare you to communicate effectively in a medical office environment by teaching you best practices with respect to:
Field experience in this Office Administration – Health Services program plays an important role in preparing you for the real work ahead.
In semester 4, you will be on placement one day per week until the final two weeks of the program, during which time you will have an intensive two-week placement period (five days per week).
While off-site, you will observe, shadow and practise the various technical and time-management skills required to successfully manage the day-to-day tasks that are applicable to the environment you are in. These tasks may include:
You may also be involved in projects that require adherence to confidentiality and privacy laws. Projects like these typically draw upon soft skills like critical thinking and problem-solving skills.
To successfuly complete the field placement component of this Office Administration – Health Services program, you will be required to demonstrate work-readiness behaviour through exemplary attendance and punctuality as well as professional conduct and attire.
Office Administration – Health Services placement sites vary broadly and can include:
Program Learning Outcomes
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